THE BARBER ACADEMY PRIVACY POLICY - IMPORTANT PLEASE READ

The Barber Academy ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).By using our services or website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Collection of Personal InformationWe collect personal information to provide services to you, including:Full nameContact details (such as email, phone number, address)Date of birthPayment informationEducational history and qualificationsOther information relevant to our services or as required by lawWe may also collect information automatically through your use of our website (e.g., cookies, IP addresses, and browsing history).

2. Use of Personal InformationWe use your personal information for purposes including, but not limited to:Providing educational services and trainingProcessing enrolments and paymentsCommunicating with you regarding courses, events, or updatesMaintaining our student records and complying with legal obligationsImproving our services and website functionalityMarketing, where consent has been given

3. Disclosure of Personal InformationWe will only disclose your personal information to third parties when:It is necessary for the operation of our business (e.g., payment processors, trainers)Required by law (e.g., regulatory authorities, government bodies)With your consentWhen disclosure is necessary to protect the safety of individuals or propertyWe will not sell your personal information to any third party.

4. Data SecurityWe take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes secure storage systems and staff training on privacy compliance.However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Access to and Correction of Personal InformationYou have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete.To request access or correction, please contact us at [insert contact details]. We will respond to your request within a reasonable period, usually within 30 days.

6. Overseas DisclosureThe Barber Academy may disclose your personal information to third parties located outside Australia (e.g., cloud storage providers). When we do so, we ensure that these overseas recipients comply with the APPs or similar laws, or we obtain your consent to the disclosure.

7. Direct MarketingWe may use your personal information to send you promotional materials or information about our services, but only if you have opted in to receive such communications. You can opt out at any time by following the unsubscribe instructions or by contacting us directly.

8. ComplaintsIf you believe we have breached the Privacy Act or the APPs, or if you have any concerns about your privacy, you can make a complaint by contacting us at [email protected]. We will investigate your complaint and respond within a reasonable timeframe.If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.

9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed of any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

The Barber Academy

Email: [email protected]

Phone: 1800 431 327

Address: 19 Robina Town Centre Drive, Robina QLD 4230

RTO#41209

Effective Date: 1st January 2023


Last Updated: 26th May 2025

Welcome to The Barber Academy ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website, services, content, and products (collectively, the “Services”) provided via www.thebarberacademy.com.au and any subdomains.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Services.

1. Eligibility

To use our Services, you must be:

• At least 18 years old, or the age of legal majority in your jurisdiction; or

• 16 years or older with parental or guardian consent;

• Legally capable of entering into a binding contract under Australian law.

2. Use of Services

You agree:

• Not to use the Services for any unlawful purpose or in violation of any applicable laws (including intellectual property laws);

• Not to interfere with or disrupt the operation of our Services;

• To provide accurate, current, and complete information when registering or enrolling in courses;

• To maintain the confidentiality of your login credentials and not share your account with others.

3. Enrolment and Payment

• Course fees and inclusions are described clearly on our website.

• All payments are processed securely. We accept payment via major credit cards and third-party payment processors.

• Enrolment is confirmed once payment is received.

• All fees are in Australian Dollars (AUD) and include GST unless otherwise stated.

Refund Policy:
 Refer to Student Support for full Refund Policy

4. Intellectual Property

All content provided through the Services—including course materials, videos, text, graphics, logos, and software—is the property of The Barber Academy or its licensors and is protected under Australian copyright law and international IP treaties.

You may not reproduce, distribute, modify, or publicly display our content without written permission, except as permitted by law or within the scope of the course licence.

5. Student Conduct

You agree to maintain a respectful, inclusive, and professional environment when participating in any course, event, or online community affiliated with The Barber Academy.

We reserve the right to suspend or terminate access to Services if you:

• Engage in harassment, abuse, or discrimination;

• Commit plagiarism or academic dishonesty;

• Breach these Terms or any applicable laws.

6. Limitation of Liability

To the maximum extent permitted by law, The Barber Academy will not be liable for:

• Any indirect, incidental, or consequential damages;

• Any loss of profit, data, or reputation;

• Interruptions to course delivery due to events outside our control (force majeure).

Where liability cannot be excluded under the Australian Consumer Law, our liability is limited to re-supplying the Services or the cost of re-supply.

7. Disclaimer

We provide our Services on an "as is" and "as available" basis. We do not guarantee that:

• The Services will be error-free or uninterrupted;

• Any specific learning outcomes or certifications will lead to employment or licensing (unless explicitly stated).

8. Privacy

Your use of the Services is subject to our [Privacy Policy], which complies with the Privacy Act 1988 (Cth), including the Australian Privacy Principles.

We collect, use, and store your personal information to deliver and improve our Services. We will never sell your data.

9. Third-Party Links and Tools

Our Services may include links to third-party websites or tools. We do not control or endorse these third parties and are not responsible for their content or conduct.

10. Amendments

We may amend these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services after changes constitutes your acceptance of the revised Terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of Queensland, Australia. Any disputes arising under these Terms will be resolved in the courts of Queensland.

12. Contact

The Barber Academy

Email: [email protected]

Phone: 1800 431 327

Address: 19 Robina Town Centre Drive, Robina QLD 4230

RTO#41209

Please refer to the Student Support page of our business which provides all support information including student handbooks, policies, forms, requests, Fee Schedules, audit reports and Student FAQ's..