Skip to main content

THE BARBER ACADEMY PRIVACY POLICY – IMPORTANT PLEASE READ

The Barber Academy (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our services or website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Collection of Personal Information

We collect personal information to provide services to you, including:

  • Full name
  • Contact details (such as email, phone number, address)
  • Date of birth
  • Payment information
  • Educational history and qualifications
  • Other information relevant to our services or as required by law

We may also collect information automatically through your use of our website (e.g., cookies, IP addresses, and browsing history).

2. Use of Personal Information

We use your personal information for purposes including, but not limited to:

  • Providing educational services and training
  • Processing enrolments and payments
  • Communicating with you regarding courses, events, or updates
  • Maintaining our student records and complying with legal obligations
  • Improving our services and website functionality
  • Marketing, where consent has been given

3. Disclosure of Personal Information

We will only disclose your personal information to third parties when:

  • It is necessary for the operation of our business (e.g., payment processors, trainers)
  • Required by law (e.g., regulatory authorities, government bodies)
  • With your consent
  • When disclosure is necessary to protect the safety of individuals or property

We will not sell your personal information to any third party.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes secure storage systems and staff training on privacy compliance.

However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete.

To request access or correction, please contact us at [insert contact details]. We will respond to your request within a reasonable period, usually within 30 days.

6. Overseas Disclosure

The Barber Academy may disclose your personal information to third parties located outside Australia (e.g., cloud storage providers). When we do so, we ensure that these overseas recipients comply with the APPs or similar laws, or we obtain your consent to the disclosure.

7. Direct Marketing

We may use your personal information to send you promotional materials or information about our services, but only if you have opted in to receive such communications. You can opt out at any time by following the unsubscribe instructions or by contacting us directly.

8. Complaints

If you believe we have breached the Privacy Act or the APPs, or if you have any concerns about your privacy, you can make a complaint by contacting us at support@thebarberacademy.com.au. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed of any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

The Barber Academy
Email: support@thebarberacademy.com.au
Phone: 1800 431 327
Address: 19 Robina Town Centre Drive, Robina QLD 4230